1. Information we collect
We collect only what we need.
- Enquiries and proposal requests — when you contact us by email (including through the proposal form, which opens your own email app), we receive what you send: your organisation, name and email address, and optionally your website, the service you are interested in and your message.
- Website analytics — Google Analytics 4 collects pseudonymous usage data: pages viewed, time on page, the website you came from, device and browser type, and approximate location (country or city). Google Analytics 4 does not log or store IP addresses.
- Technical data — our hosting provider Cloudflare processes IP addresses and request data to deliver the website securely and protect it from attacks.
The website has no user accounts and does not collect payment details or sensitive information.
2. Why we use it
- To reply to your enquiries and prepare the proposals you request.
- To understand how the website is used and improve it.
- To keep the website secure and available.
We do not use your information for advertising, and we never sell it.
3. Legal basis (visitors in the EU, EEA, UK and Switzerland)
Enquiries: steps taken at your request before a contract and our legitimate interest in replying (GDPR Art. 6(1)(b) and (f)). Analytics: your consent, given through the cookie banner (Art. 6(1)(a)). Security: our legitimate interest in running a secure website (Art. 6(1)(f)).
4. Cookies and similar technologies
Google Analytics sets first-party cookies (_ga, _ga_*) that last up to 2 years. Visitors in Europe see a banner, and analytics cookies are set only after they accept. In other regions analytics runs by default, and you can turn it off at any time with the buttons below. We do not use advertising cookies.
The website also saves your theme (light or dark) and your cookie choice in your browser's local storage. This information never leaves your device.
5. How long we keep it
- Enquiry emails: until the enquiry is resolved, and no longer than 3 years after our last contact, unless a law requires us to keep contract records longer.
- Google Analytics data: 2 months, after which Google deletes it automatically.
- Cloudflare security logs: kept for a short period under Cloudflare's own policies.
6. Service providers and international transfers
We do not provide personal information to third parties. We use the service providers below, which process data on our behalf and may store it outside Korea.
| Provider | Purpose | Data | Location |
|---|---|---|---|
| Google LLC — Google Analytics 4 | Website analytics | Pseudonymous usage data, cookie identifiers | USA and other Google data centres |
| Google LLC — Google Workspace | Enquiry emails | USA and other Google data centres | |
| Cloudflare, Inc. | Website hosting, delivery and security | IP address, request data | Global network (headquartered in the USA) |
Data is transferred over encrypted connections when you visit the website or send an email, and is kept for the periods in section 5. Each provider is bound by its own data processing terms, including the EU Standard Contractual Clauses for European data.
7. Your rights
You can ask us to access, correct or delete your personal information or to stop processing it, and you can withdraw consent at any time. Visitors in Europe also have the right to data portability, the right to object and the right to complain to their local data protection authority. Email sky@369degree.net and we will reply within 10 days.
8. How we destroy information
When personal information is no longer needed, we delete it without delay. Emails are permanently deleted from the mailbox, and electronic files are erased so that they cannot be recovered.
9. Security
The website is served only over encrypted HTTPS (TLS 1.2 or higher). Access to the enquiry mailbox is limited to the staff who need it and protected by Google Workspace account security.
10. Privacy officer
Eunhee (Alice) Kim, CEO
Email: sky@369degree.net · Phone: +82 10-9992-3693
11. Further help (Korea)
If you need further help with a privacy issue, you can also contact the Personal Information Infringement Report Center (privacy.kisa.or.kr, 118), the Personal Information Dispute Mediation Committee (www.kopico.go.kr, 1833-6972), the Supreme Prosecutors' Office cybercrime unit (www.spo.go.kr, 1301) or the Korean National Police Agency cyber bureau (ecrm.police.go.kr, 182).
12. Children
This website is intended for businesses and institutions and is not directed at children under 14.
13. Changes to this policy
If we change this policy, we will update this page and its effective date.
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